Happy Days Rentals RVA
Top Bouncy House Rentals & Inflatable Bounce Houses – Serving RVA Area
Frequently Asked Questions
Please reach us at [email protected] or call or text us at (804)774-1833 if you cannot find an answer to your question.
Q.What types of party equipment do you rent?
A.We rent a variety of party equipment such as tables, chairs, tents, bounce houses, and more.
Q.What is the rental process?
A.You can browse our inventory online and submit a request for the equipment you need. We will confirm availability and pricing, and then schedule your party rental equipment.
Q.What if I have to cancel?
A.Not a problem, just give us a call NO LATER THAN NOON the day before your rental is scheduled to be delivered. PLEASE NOTE THAT ALL DEPOSITS ARE NON-REFUNDABLE in the event of any cancelation. Deposits are transferable to any new rental within a 6 month period from your canceled party date. If you know your new reschedule date, we can make the change immediately as long as the requested equipment is available. The transferred deposit can be used towards any of our inflatable rentals. All deposits expire and are no longer usable after 6 months from the date of your canceled party. In the event of a cancelation after Noon the day before your rental, your deposit will be used to cover the delivery/labor costs and is no longer transferable. Happy Days Rentals has the right to cancel any reservation due to severe weather which may be a safety concern for the customer, your guests, and/or our units. Your deposit will be held for 6 months from your original party date. Don't hesitate to call us if you have any questions or concerns regarding the cancelation policy.
Q.What type of surface can the Inflatables be placed on?
A.The safest surface is a level grassy area. However, we can set up on a flat concrete or asphalt area. Please specify the surface when ordering, and we will be sure to utilize the proper ground covers and anchors for your event. Equipment cannot be setup on sand or dirt. Additionally, setup area must be in an area that is easily accessible by our delivery teams (i.e. at least 4 ft. wide gate, no stairs or hills). If setup is indoors - direct access with double doorway and removable median between the doors is always required.
Q.Are there special requirements for my yard to set up an inflatable?
A.When you call to reserve your inflatable, we will let you know the dimensions for the particular piece you will be renting or please check our website for "space needed" info. You should have adequate room around your unit for safety and to protect our units. The area must be grassy, not dirt. Please make sure to look up for trees and power lines as well when choosing a location. If you have a gate we must enter, it must be at least 4 feet wide for us to get the unit through. Please let us know if there are any stairs or steep hills to get to the location. If so, we may not be able to set up in that location. Please mow your lawn at least 2 days before your event to keep the clippings out of your home and our unit. If you have pets, please pick up all "droppings" before we arrive. The inflatable space needs to be within 100ft from a power source, if this is not attainable you will need to also rent a generator from us.
Q.Are Happy Days Rentals LLC inflatables safe?
A.Yes. Our inflatables are constructed to be as safe as possible. As with any activity involving small children, an adult must supervise the activity. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the inflatable.
Q.Are you Insured?
A.Yes. Happy Days Rentals LLC offices are independently owned and operated. However, it is a requirement that all of our offices carry a liability insurance policy. Please note: All individuals and companies that rent from Happy Days Rentals are required to sign a liability waiver prior to set up, contact us for a copy if needed. We CANNOT set up an Happy Days Rentals inflatable until the liability waiver is signed, and full payment has been received.
Q.Is there a deposit required to reserve happy days rentals llc equipment?
A.Yes. We require a non-refundable 25% deposit at the time of your reservation. We will collect final payment (Cash, Money Order, Cashapp, Venmo) upon delivery before the units are set up. NO PERSONAL CHECKS ARE ACCEPTED. We only accept credit/debit cards 48 hours prior to day of setup.
Q.Can I have my party at a park?
A.For parks we work on a case by case bases, as some parks do not allow us to set up equipment.
Q.How do I reserve my Happy Days Rentals LLC inflatable party?
A.Add an answer to this item.Simple! Fill out contact form on our website or dial 804-774-1833 to reach our locally owned office, and one of our friendly "Party Specialists" will reserve your equipment or package and gladly answer any questions you might have. Please be sure to check our web page to preview our inventory prior to calling.
